Billing Terms and Conditions

MunaWear Payment Policy

1. Payment Methods

To make your shopping experience seamless and secure, we accept a range of trusted payment options:

  • Credit & Debit Cards — Visa, MasterCard, American Express

  • PayPal

  • Afterpay (available in eligible regions)

  • Apple Pay & Google Pay

  • Bank Transfer — for bulk orders (please contact us for details)

All transactions are processed in:

  • Great British Pounds (GBP) for customers in the United Kingdom
  • United States Dollar (USD) for customers in the United States of America
  • Australian Dollar (AUD) for customers in Australia

2. Payment Terms

  • Full payment is required at the time of checkout.

  • Orders are only confirmed once payment is successfully processed.

  • If a payment fails or is declined, the order will not be completed.

3. Pricing & Currency

  • All prices shown are in GBP, USD, or AUD.

  • Pricing may be updated without prior notice.

  • Applicable taxes and shipping fees are calculated at checkout.

4. Secure Checkout

    Your privacy and security matter.
    We use SSL encryption and reputable payment providers to protect every transaction.
    Your card details are never stored on our servers.

    5. Refunds & Disputes

    • Refunds are handled according to our Returns & Refund Policy.

    • If you experience any payment issues, please reach out to us first at info@munawear.com.

    • Unauthorized chargebacks will be challenged to protect our business and community.

    6. Fraud Protection

    To keep MunaWear safe for everyone:

    • We reserve the right to cancel or pause any order flagged for suspicious activity.

    • Additional ID verification may be requested for high-value purchases.

    7. Contact Us

    Store name: MunaWear
    Address: UNIT 89, 3/F., YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG
    Email: info@munawear.com
    Phone Number: +1 (205) 582-4284
    Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

    We do our best to reply to your e-mail within 24 hours.

    Contact Form

    Using the form below, you can easily contact us if you have any questions or comments. Do you have a question about your order? Then please feel free to send an email to info@munawear.com.

    Let at: If you have a question about your order don't forget to add your order number so wii can answer your question as soon as possible. Your order number always starts with: #MW

    Contact Form